Congress Plaza Hotel - Chicago

ex. Congress Plaza Hotel

520 S. Michigan Avenue, Chicago, United States, 60605  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Congress Plaza Hotel - Chicago

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Verified Reviews:

  • Location good - Beds comfortable - Shower functioned well
  • Comfortable room - High ceilings - Big windows
  • Nice sized room - Beautiful view - Hotel is outdated
  • Close to cta trains - In room safe - Old furnishings
  • Phenomenal location - Super check-in - No issue with elevators

Overview

Congress Plaza is a 3-star traditional hotel providing a tasteful accommodation only minutes away from McCormick Place, The Magnificent Mile and Navy Pier. Residing in a 14-story building, the hotel was opened in 1983 and renovated in 1993.

Guests will enjoy privileged location in the heart of a shopping area at a close proximity to museums and the tower as well as parks. Willis Tower, Art Institute of Chicago and The Field Museum are within 10 minutes' walk away.

Stores and shops are within meters of the property.

This hotel is just 400 meters away from Michigan & Monroe bus stop and within a 15-minute walk from LaSalle \"L\" (Blue Line) underground station. Midway airport is approximately 15 minutes' drive away.

Rooms

There are 815 rooms including Park Double Room, Park Suite and Two-Bedroom Suite in Congress Plaza Hotel, where guests can enjoy a stunning view of the lake and make use of individual climate control, free Wi-Fi, a dressing area, a laptop safe and TV. The property boasts views of Grant Park and Lake Michigan from its rooms. A hairdryer, a shower and free toiletries can be found in all bathrooms.

Eat & Drink

Guests can have breakfast in the restaurant every morning. Dishes of contemporary cuisine are served in the lounge restaurant. At the modern cocktail bar guests will enjoy a selection of tea, coffee and beers.

All visitors are offered a full breakfast for a fee. 

Services

Guests are offered to rent cars at Congress Plaza Hotel to discover the sites of Chicago.

Relax

Cribs and a playroom are available for children. For active guests, there are a gym and fitness center at the hotel.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private parking is possible on site at USD 44 per day.

Number of floors:   14.  Number of rooms:   815.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche

Sports & Fitness

  • Water Sports
  • Golf course
  • Fitness center

Services

  • Airport shuttle
  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Game room

Leisure facilities

  • Spa & wellness center
  • Jacuzzi
  • Massage
  • Reflex massage

Room view

  • City view
  • Courtyard view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Twin bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Media

  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of USD 20 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Congress Plaza Hotel - Chicago Chicago location
Show big map »

Hotel Address:

520 S. Michigan Avenue, Chicago, United States, 60605

Get directions
City Center
  • Chicago
    600 m
Airports
Train Stations
  • Van Buren Street Station
    300 m
  • LaSalle Street Station
    700 m
Underground stations
  • LaSalle "L" Station (Blue Line)
    600 m
  • Bus stop
    100 m
Restaurants
  • Artist's Cafe (cuisine: American, Greek)
    120 m
  • Chicago Carry Out
    100 m
Parks
  • Grant Park
    410 m
Beaches
  • North Avenue Beach
    790 m
  • Ohio Street Beach
    2.2 km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of floors:
    14
  • Number of rooms:
    815

Rooms and availability

Congress Plaza Park Double Room Hotel informationCongress Plaza Park Double Room Hotel informationCongress Plaza Park Double Room Hotel information
Park Double Room
Bed type: King-size bed
Size: 26 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    Congress Plaza Park Suite SuiteCongress Plaza Park Suite SuiteCongress Plaza Park Suite Suite
    Park Suite
    Bed type: King-size bed
    Size: 50 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Congress Plaza Large Tower Suite Hotel informationCongress Plaza Large Tower Suite Hotel informationCongress Plaza Large Tower Suite Hotel information
      Large Tower Suite
      Bed type: King-size bed
      Size: 50 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Featuring a large living room with a sofa and desk, this suite offers a view of Willis Tower. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

      Room facilities
        Congress Plaza Double RoomCongress Plaza Double Room Hotel informationCongress Plaza Double Room Hotel informationCongress Plaza Double Room Hotel information
        Double Room
        Bed type: 2 Single beds or Double beds or Bed assigned on arrival
        Size: 26 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Run of House Room

        Room facilities
          Congress Plaza Two-Bedroom SuiteCongress Plaza Two-Bedroom Suite Hotel informationCongress Plaza Two-Bedroom Suite Hotel informationCongress Plaza Two-Bedroom Suite Hotel information
          Two-Bedroom Suite
          Bed type: King-size bed
          Size: 26 m²
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information
          Room facilities
            Congress Plaza Suite Hotel informationCongress Plaza Suite Hotel informationCongress Plaza Suite Hotel information
            Suite
            Bed type: King-size bed
            Size: 50 m²
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information

            Featuring a large living room with a sofa and desk, this suite offers views of Lake Michigan. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

            Room facilities
              Congress Plaza Family Suite Hotel informationCongress Plaza Family Suite Hotel informationCongress Plaza Family Suite Hotel information
              Family Suite
              Bed type: Sleeping arrangements for 4 persons or Double bed or Twin beds
              Size: 50 m²
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              Family Suite - Non Refundable

              Room facilities
                Congress Plaza Family Two-Bedroom Suite Hotel informationCongress Plaza Family Two-Bedroom Suite Hotel informationCongress Plaza Family Two-Bedroom Suite Hotel information
                Family Two-Bedroom Suite
                Size: 50 m²
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                Winter Promotion: any reservation with stay date from Dec 4th - Feb 28th (except Dec 31) is entitled to early check in by 11am, late check out by 2pm and a complimentary continental breakfast for 2 persons per night per stay. This two-bedroom suite features a flat-screen TV with cable channels in both bedrooms. Please note that this suite does not offer a seating area. Free WiFi access is available. Please note that the room rate is based on 2 guests. Maximum occupancy is 5 guests (see Hotel Policies).

                Room facilities
                  Congress Plaza Deluxe Suite SuiteCongress Plaza Deluxe Suite SuiteCongress Plaza Deluxe Suite SuiteCongress Plaza Deluxe Suite Suite
                  Deluxe Suite
                  Bed type: King-size bed
                  Size: 50 m²
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information
                  Room facilities

                    How to reach hotel

                    hotel Congress Plaza Hotel - Chicago Chicago location
                    Show big map »

                    Hotel Address:

                    520 S. Michigan Avenue, Chicago, United States, 60605

                    Get directions
                    City Center
                    • Chicago
                      600 m
                    Airports
                    Train Stations
                    • Van Buren Street Station
                      300 m
                    • LaSalle Street Station
                      700 m
                    Underground stations
                    • LaSalle "L" Station (Blue Line)
                      600 m
                    • Bus stop
                      100 m
                    Restaurants
                    • Artist's Cafe (cuisine: American, Greek)
                      120 m
                    • Chicago Carry Out
                      100 m
                    Parks
                    • Grant Park
                      410 m
                    Beaches
                    • North Avenue Beach
                      790 m
                    • Ohio Street Beach
                      2.2 km
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Number of floors:
                      14
                    • Number of rooms:
                      815

                    Congress Plaza Location

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                    • Other hotels
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

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                    What's nearby

                    Tourist attractions

                    Train stations

                    • Van Buren Street Station - 200 m

                    Museums

                    • Museum of Contemporary Photography - 100 m
                    • American Composers Forum - 100 m
                    • Chicago Music Alliance - 100 m
                    • Bariff Shop For Judaica - 100 m
                    • Bella Voce - 100 m
                    • Spertus Institute of Jewish Studies - 100 m

                    Universities, Institutes

                    • Management - 100 m
                    • Columbia College-Radio Dept - 100 m
                    • Roosevelt University - 100 m
                    • College of Arts and Sciences - 100 m
                    • Brandeis University - 100 m
                    • Harrington Institute-Interior - 100 m
                    • Columbia College - 100 m
                    • Chicago College Prfrmng Arts - 100 m
                    • Liberal Education - 100 m
                    • Center For Psychoanalytic - 100 m
                    • Columbia College-Science/math - 100 m
                    • American Floral Art School - 100 m
                    • English Department - 100 m
                    • Television Dept - 100 m
                    • Columbia College-Academic Comp - 100 m
                    • Undergraduate Admissions - 100 m
                    • Film and Video - 100 m
                    • American Academy of Art - 200 m
                    • Career Colleges of Chicago - 400 m
                    • Depaul University-Computer Sci - 400 m

                    Local attractions

                    • 333 West Wacker Drive - 1.6 km
                      333 W. Wacker Dr., Chicago
                    • Tribune Tower - 1.6 km
                      435 N. Michigan Ave., Chicago
                    • Adler Planetarium - 1.8 km
                      1300 S. Lake Shore Drive, Chicago
                    • Wrigley Building - 1.6 km
                      410 North Michigan Ave, Chicago
                    • McCormick Freedom Project - 1.6 km
                      435 North Michigan Avenue, Chicago

                    Near the hotel

                    • Auditorium Theatre - 80 m
                      50 East Congress Parkway, Chicago
                    • Willow Creek Chicago - 90 m
                      Auditorium Theatre, Michigan Ave. at Congress Parkway, Chicago
                    • Spertus Institute of Jewish Studies - 150 m
                      610 S Michigan Ave, Chicago
                    • Harold Washington Library Center - 280 m
                      400 South State Street, Chicago
                    • Museum of Contemporary Photography - 80 m
                      Columbia College, Chicago
                    • Fine Arts Building - 120 m
                      410 S. Michigan Ave., Chicago
                    • Art Institute of Chicago - 590 m
                      111 S Michigan Ave, Chicago

                    Restaurants nearby

                    • Artist's Cafe - 120 m

                      Address: 412 S Michigan Ave
                      Phone: (312) 939-7855

                      Cuisine: American, Greek
                      Price Range: CAD 2 - CAD 42

                    • Mercat a la Planxa - 240 m

                      Address: 638 South Michigan Avenue
                      Phone: 312-765-0524

                      68% likes this, based on 288 reviews
                      Cuisine: Spanish
                      Price Range: CAD 43 - CAD 68

                    • Tamarind - 200 m

                      Address: 614 S Wabash Ave
                      Phone: (312) 379-0970

                      70% likes this, based on 122 reviews
                      Cuisine: Thai, Asian
                      Price Range: CAD 2 - CAD 27

                    • Chicago Carry Out - 100 m

                      Address: 63 E Harrison St
                      Phone: 312-341-1270

                    • Osaka Sushi Express - 160 m

                      Address: 400 South Michigan Avenue
                      Phone: (312) 566-0118

                      68% likes this, based on 23 reviews
                      Cuisine: Japanese

                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Number of floors:
                      14
                    • Number of rooms:
                      815
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                    Congress Plaza Reviews

                    Guest reviews are submitted by our customers after their stay at Congress Plaza

                    Average guest rating

                    6.8out of 10
                    Very good
                    Based on 987 reviews

                    Individual guest reviews

                    • Older travelers
                      5.8

                      Excellent location, with a great view of Lake Michigan. I was really surprised to find a hotel in Chicago for less than $100 a night. I also like the history and the fact that it is thought to be haunted. I love staying places with history.

                      I was really bothered by the fact I had to cross a picket line to go into the hotel. I do not feel good staying someplace where people are not paid fairly. I also thought the service was very minimal. For example, when we returned on Saturday at 3:30 for a nap before going out in the evening for an early dinner and a show, our room had not been cleaned. I was told they would have to clean it right away or not at all. I just had them drop off towels because we wanted to relax.

                    • Single
                      7.8

                      Historical place and a really confortable!

                      There is not a free internet in any room. You need to pay almos 10 dollars for a day, I just stayed one night but imagine that I would stay 5 nights ... 50 dollars...

                    • Couple
                      9.2

                      Amazing view of Grant Park/Navy Pier from our room. The bed was extremely comfortable. Location convenient for city trip as it is possible to walk to most popular areas. We needed prompt laundry/drycleaning services and this was not a problem. In less than 8 hours our clothing was taken care of and delivered to our room. Very convenient. We have stayed here before and will stay here again in the future.

                      Internet access should be free of charge in my opinion. $7 for 24 hours of wireless access in the lobby or $10 for 24 hours of cable hook up access in the room is a little much. The hotel is classy, this takes away from that...

                    • Couple
                      6.6

                      I loved the location of the hotel. It was within walking distance to many restaurants including Lou Malnati's and Giordano's. It was very close to Grant and Millennium Park as well as the magnificent mile. It was only a 5 minute taxi ride to all the bars on State and District st. The location was the best. Also, the hotel staff from bell man to front desk were very knowledgeable and were able to give his tips on where to find the hidden gems of Chicago! The bar staff was great. Our bartender Lydia was very knowledgeable and friendly towards my girlfriend and I and she made awesome drinks!

                      Though the location was great, the hotel itself wasn't so great. Once you get in the hotel is gorgeous but the rooms not so much. The room we got clearly indicated that it was a non-smoking room but once we got in the room, the room smelled like it had been smoked in for 4 nights straight. I had to go down to the front desk just to make sure that I wouldn't be charged a $250 smoking fee for a non smoking room that smelled like smoke. There were no microwaves and no refrigerators so we weren't able to bring left overs from the amazing restaurants. The housekeeping staff was annoying. They kept trying to come in our room to clean it while we were still there. Each time we would tell them no thank you and an hour later they would be back to clean it again! I would recommend this hotel only because of its convenient location and friendly staff.

                    • Older travelers
                      6.6

                      We had a horrible experience with the beligerent man next door. We also didn't feel security did their best to get him to quiet down. After calling security at 3am the gentleman proceeded to slam his door repeatedly and left the volume on his television extremely loud even after leaving his room. We were sleepless from 3am until after 5am. When we complained the desk said "you can choose to move rooms.". That seemed very inconsiderate and we felt as though it was our fault and we should "move" or else that's what we should deal with. The complaint should have been handled better as it was not our fault.

                    • Couple
                      8.8

                      As a carpenter I notice details. The rooms trim and up keep was aged, however very clean. The furniture and bed looked good and I loved the high ceiling. A quick mattress check showed no bed bugs. We wanted just to chow on a deep dish and stay close to the highway but for the non prime time rate plus parking we choose to drive another 30 min off of rt. 80, and wake up downtown and take a quick site seeing before we rolled out. I liked the price and location.

                      It is aged.I Suppose you could keep the classic style but it needs new trim, doors, tile, etc. Furniture was cool. Price and cleanliness kept us at our little off course downtown Chicago loop.

                    • Single
                      7.4

                      Location cleanliness

                      Lack of wireless internet in rooms cost of internet service poor lighting

                    • Family with children
                      9.6

                      When we arrived I asked for a room facing the lake, and they gently gave us one room with a nice view. The location was perfect, near Millenium Park, so we could easely see The Cloud in different hours of the day, and different weather conditions, with sun, without it, by night, it was very nice. Besides we were also very closed to the Art Museum, the Architect Foundation, the Loop. We could walk to the Magnificent Mile, or take a bus everywhere very easely. It was a very good choice, considering also the price.

                      The only thing that was complicated was not having a free wi-fi, and even paying we had to go down to the hall, it didn't work in the rooms.

                    • Older travelers
                      6.6

                      Fabulous view of Lake from room. Upgrade to LakeFront King room is a must. Bartender Gus provided friendly and competent service.

                      A strike was on and this was uncomfortable to say the least

                    • Group of friends
                      7.4

                      The hotel was historical, built in 1893, and in a great location by Grant Park!

                      Our bathroom door did not have a lock, only a hole in the door where the lock used to be. Staff wasn't very friendly.

                    • Older travelers
                      10.0

                      Because we were able to reduce our room cost through a discount vendor we were able to stay at this classic Chicago hotel. We enjoyed being adjacent to Grant Park and the nearby lakefront parks and walkways. We enjoyed the convenience to Chicago cultural activities (attended Buddy Guy's Legends Blues Club, Kinky Boots theatre production, and took a Chicago Architecture Foundation river cruise) and of course, shopping. We loved being right there in the middle of everything. We enjoyed breakfast twice in the hotel restaurant.

                      Nothing comes to mind. Oh, we did not use the hotel WiFi service because of the cost. Really, you couldn't include it in the room cost like other hotels.

                    • Single
                      3.8

                      Nothing. It was shokingly low standard.

                      The first room I got was half in basement, with windows high up on the wall. The corridor smelled like there has been a water leakage for a long time (half rotten smell). In the room there was a stale smell, almost camouflaged by anit-bug sprays. I demanded a new room, and got it. Next room had full size windows, but smelled awful: Thick,dirty carpets, and the whole room smelled strongly from from germ-killers. Still, there was a big cocharage in the bath room. Gloomy, poorly-lit room and all corridors. Very claustrofobic. In the elevator, I heard other guests complained about their rooms. This hotels needs complete renovation to justify the location and name. I'll never go back.

                    • Family with children
                      7.0

                      Large room

                      Reserved two adjoining rooms for two nights. One room had no water (sink or shower) and toilet would not flush. Reported first night. Some water pressure returned but no hot water and no working toilet. Reported on check-out. Told no manager on duty - would need to email complaint for credit on bill.

                    • Family with children
                      5.8

                      air conditioning was not tempt friendly, could not walk around in socks they would get dirty, fairly noisy, outdated layout

                    • Older travelers
                      10.0

                      We liked the Congress Plaza Hotel location and historical beauty. The view was excellent. Beds were comfortable. We'll be back.

                      It is a bit warm in the rooms.Air conditioning wasn't the best. I wouldn't stay there in the summer.

                    How to reach hotel

                    hotel Congress Plaza Hotel - Chicago Chicago location
                    Show big map »

                    Hotel Address:

                    520 S. Michigan Avenue, Chicago, United States, 60605

                    Get directions
                    City Center
                    • Chicago
                      600 m
                    Airports
                    Train Stations
                    • Van Buren Street Station
                      300 m
                    • LaSalle Street Station
                      700 m
                    Underground stations
                    • LaSalle "L" Station (Blue Line)
                      600 m
                    • Bus stop
                      100 m
                    Restaurants
                    • Artist's Cafe (cuisine: American, Greek)
                      120 m
                    • Chicago Carry Out
                      100 m
                    Parks
                    • Grant Park
                      410 m
                    Beaches
                    • North Avenue Beach
                      790 m
                    • Ohio Street Beach
                      2.2 km
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Number of floors:
                      14
                    • Number of rooms:
                      815